China Insurance Brokerage Consultancy Agent & Exporter for the Indonesia Market

Under Indonesian Ministry of Trade Regulation No. 82/2017 (later updated and reinforced), exports and imports of specific critical goods—including coal, crude palm oil (CPO), rice, and government procurement assets—must utilize national insurance companies licensed by the Otoritas Jasa Keuangan (OJK). For general commercial freight, while offshore insurance under CIF terms is accepted at customs, employing an integrated broker who partners with an Indonesian OJK-recognized claims network ensures seamless local claims compensation without taxation penalties or exchange control bottlenecks.

Ocean lines operate under international conventions (such as the Hague-Visby or COGSA rules), which strictly limit maximum carrier payouts—often as low as $500 per package or 2 SDRs per kilogram. Furthermore, carriers are completely exonerated from liability in events involving Acts of God, sea perils, navigation errors, and General Average declarations. All-Risk Marine Insurance under Institute Cargo Clauses (A) covers total physical loss, salvage contributions, and general average obligations, safeguarding your entire balance sheet.

Upon discovering carton breakdown, water ingress, or seal tampering during destuffing: (1) Immediately record an endorsement on the Delivery Order/Waybill; (2) Request an immediate Joint Survey with our local Indonesian surveyor prior to cargo dispatch to off-dock warehouses; (3) Take photographic and videographic proof including container serials; (4) Retain broken packaging; (5) Submit the survey report, Bill of Lading, commercial invoice, and formal claim statement through our rapid-claim portal for direct settlement in your operating currency.

Yes. Standard maritime policies often terminate upon discharge onto the wharf at the primary destination port (e.g., Jakarta or Surabaya). Our customized policies include continuous "Warehouse to Warehouse" coverage with an extended Inland Transit and Inter-Island Feeder endorsement. This explicitly covers transshipment via shallow-draft tug-and-barge setups traversing river systems and remote island dock facilities across Kalimantan, Sulawesi, and Papua.

Yes. Hazardous classes (including lithium batteries, specialized solar cells, and industrial solvents) require prior declaration, an updated Material Safety Data Sheet (MSDS), and UN packaging verification. Once reviewed by our marine dangerous goods specialists, we secure comprehensive coverage that includes thermal degradation, combustion hazards, and environmental contamination liabilities.